Let’s start with a disclaimer: There are in fact many more than five reasons for hating your cable company. Experiences vary — or, as Tolstoy would probably say if he were writing today, “unhappy ISP customers are each unhappy in their own way.”
But we can all agree that Americans loathe their Internet and cable providers. The yearly American Customer Satisfaction Index consistently shows TV cable and Internet companies battling it out for last-place honors. As Slate puts it, “[their] approval ratings hover between those of Congress and syphilis.”
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